App support
Email our support team and include your clinic name, the affected feature, and a brief description of the problem.
Email supportHelp center
ClinicFlow Pro Support
Contact us for help with sign-in, check-in, clocking, appointments, or your clinic workspace.
Protect patient privacy
Do not email patient names, dates of birth, medical details, screenshots containing patient information, passwords, or access codes. We will arrange a secure way to gather details if needed.
Before contacting support
- Confirm that your internet connection is working.
- Close and reopen the app, then try the action again.
- Ask your clinic administrator to confirm your account and role are active.
- Include the app version, device model, and approximate time of the issue without including patient information.